Thursday, August 17, 2023

Recurring Revenue - The Main Key to Improving the Value of your Company



The recurring revenue of your company is one of the most important factors in the valuation of your company. It allows your potential buyer to have confidence that the revenues you have today will be there every year. This is extremely important to the buyer because a target with strong diversified recurring revenue is far less likely to have a significant decrease in revenues over the typical lifetime of the private equity investment period of three to five years. Instead, it can build on its recurring revenue stream to add more recurring revenue and deepen relationships with clients to add more value-added revenue.  If I had to select three key success factors that are crucial to improving your current lifestyle, the ability to live a life of absolute freedom, and the ability to leave a dynastic legacy for your family, recurring revenue would be on that list. This article will explore the different types of recurring revenue models that the target corporation could use to build or create a recurring revenue base. The more recurring revenue we can create the higher the value of the company. The types of recurring revenue platforms are discussed in their hierarchy of value below.

The first type of recurring revenue and the most attractive to buyers is long term contracts for a fixed term. The long-term nature of the contract essentially guarantees a recurring stream of revenue that you can protect into the future with a high level of certainty if the customer is strong financially and operationally. A perfect example of how long-term contracts can create value is the cellular phone industry where customers sign long -term contracts to pay for their phone incrementally over time and to pay for their service plan. The typical three-year life of the contract essentially guarantees the revenue for the duration of the contract. The value of the long-term contract can further be enhanced by the cell phone providers’ ability to retain customers at the conclusion of the contracts.

The second type of recurring revenue is automatic renewal subscriptions. Automatic renewal contracts are renewed on a periodic basis unless the customer takes the affirmative step of cancelling the contract according to its terms. Think of this in terms of your gym membership. You sign a one year contract with an automatic renewal provision that renews automatically unless you give thirty days’ notice that you are terminating the contract. If you have a low rate of terminations historically, this further strengthens the power of your automatic renewal model for developing recurring revenue.

The third type of recurring revenue is the sunk-money renewable subscription. A sunk-money renewal contract generally involves a significant investment in a product and a subscription for using the information. A good example is the Bloomberg model. Traders must expend significant capital to purchase or lease the terminal. However, the terminal has potentially no value unless you are going to subscribe to the data package which automatically renews each year.

The fourth type of recurring revenue is the renewable subscription. The initial subscription period is designed to create significant interest in the product or service so that the customer will be more likely to renew at the expiration of the initial contract. A good example of renewable subscriptions is the magazine industry. In the magazine industry, the customer prepays for a one or multi-year subscription. Prior to the conclusion of the initial term of the subscription, the magazine company will send numerous letters and emails to encourage the customer to renew their subscription for a one or multi-year subscription. If the magazine has high retention rates, this can be a very strong revenue model for the magazine companies.

The fifth type of recurring revenue is sunk-money consumables. Sunk-money consumables typically involve the purchase of a platform product that has essential elements that must be replaced on a frequent basis. The best example of this is the razor industry. Interactions with the razor company generally involve the purchase of a razor platform and some initial razors. The customer is then motivated to continue purchasing razors that conform to the razor platform because of their initial investment.

The sixth type of recurring revenue is consumables. Consumables are disposable items that customers routinely purchase on a regular basis such as toothpaste or shampoo. There is generally no compelling difference between competitor offerings and the company’s offerings, and brand loyalty is the make-or-break factor in purchasing decisions. Consequently, consumer companies spend large amounts on advertising to build brand loyalty so that they generate recurring revenue from their customer base.

The value of your company is the one metric that business leadership teams should focus on every day because that will have the most impact on your current lifestyle pre-retirement, your lifestyle post-retirement, and your dynastic legacy for your family.  A proper analysis of that metric must include the quality of your recurring revenue streams. A strong analysis, plan, and implementation of your recurring revenue strategies will increase the value of your company exponentially.